Too many businesses don’t really understand that the core of their business is making people feel good. Whether it’s walking into a store or a restaurant, or being on an airplane, most people go through life hoping that good things will happen to them, and they return to businesses that make those things happen.
"Your calendar is the most honest autobiography you'll ever write.
It doesn't matter what you say your priorities are; your calendar reveals the truth. Each block is a decision about what matters, stripped of pretense and rationalization.
Your calendar isn't just recording your time—it's... See more
Often we fail to improve our lives simply because things don't get bad enough. If your new job is hell, you’ll leave it, but if it’s just unsatisfying, you’ll likely grind it out. Thus, small problems often threaten our quality of life more than big ones.