Gaia Soykok

as well as the founder, the product manager can get technical and that is a problem. Should not delve into how to build, focusing on the customers and the market.

Rather than viewing conflict as a threat, the transformative view sees conflict as a valuable opportunity to grow and increases our understanding of ourselves and others. Conflict helps us stop, assess and take notice.

Quntiification is a process on praises - giving a number to each praise

I wish there was a KPI for this but weird positioning affects you in all the areas. Like all the metrics might be bad. Your sales might be great but still, all metrics might suck.

Recent studies emphasize the strategic relevance of identity.8 The concepts of identity and strategyare interlinked in a pragmatic, theoretical and methodological sense. In a pragmatic sense, bothorganizations and their actors ideally need to have a sense of identity when deciding what the goalsand direction of their organization should be, and... See more

We are solution providers - focus on the problem rather then the solution if you are giving feedback . state the reason

Personas are people, sales reps who are the end-user, Eric the IT person, and Janet the sales rep, John the champion in the account (the most important).

The zen of compensation: for the type I people, compensate them fairly and more than average and take the money of the table.

Monkey test@ Harlow - Monkeys are solving puzzles and they engage well. When there are external motivation they make more errors .