Gaia Soykok

when people are asked to guess what matters to their coworkers—or, in the case of managers, to their subordinates—they assume money heads the list. But put the question directly—“What do you care about?”—and pay typically ranks only fifth or sixth.

a range of extrinsic and intrinsic rewards to satisfy their employees’ unique motivations. In most cases, a cafeteria-style benefit package

no one lens is capable of bringing everything into focus. Rather, I need multiple lenses to see different aspects of a complex reality, and cannot rely exclusively on one lens to see the multiple layers of complexity.

not receiving a reward one had expected to receive is also indistinguishable from being punished.

strategic disclosure of private information is likely to mitigate the effects of information asymmetries 

It is a great tool for warm data on what is value as well as rewarding (ref Nora Bateson)

Some metagames are fleeting and unsustainable.