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What we pay attention to grows
Health club operator Renaissance has raised membership fees for a typical plan twice since the pandemic started, by around 10% each time. It also has renovated its sauna facilities and started 24-hour operation at some gyms in response to customer demand. In July, the company raised workers’ pay by 5%, compared with 2% to 3% raises in the
... See moreNever feel shame for trying and failing for he who has never failed is he who has never tried.
Gap Selling teaches you how to be Problem-Centric™. We don’t pitch about our product or service, and we don’t try to find the customer’s “pain point” to manipulate a sale. Gap Selling is a collaborative effort with the buyer to identify the true source of the problem, evaluate the cost of that problem, and work together to find a solution to fill
... See moreWe mistakenly assume that the present is merely a continuation of the past, a predictable outcome of previous actions.
But what if we’re looking in the wrong direction? What if the true nature of reality lies not in the quantized past, but in the ever-present, unquantifiable now?
I am a ridiculous person. Now they call me a madman. That would be a promotion if it were not that I remain as ridiculous in their eyes as before. But now I do not resent it, they are all dear to me now, even when they laugh at me—and, indeed, it is just then that they are particularly dear to me. I could join in their laughter—not exactly at
... See moreDebt robs a man of his self-respect, and makes him almost despise himself.
We must offer people a vision of how things could be and the opportunity to connect with the people, projects, and movements that can bring this vision to fruition