But Daunt used the pandemic as an opportunity to “weed out the rubbish” in the stores. He asked employees in the outlets to take every book off the shelf, and re-evaluate whether it should stay. Every section of the store needed to be refreshed and made appealing.

Set your target price (your goal). 2. Set your first offer at 65 percent of your target price. 3. Calculate three raises of decreasing increments (to 85, 95, and 100 percent). 4. Use lots of empathy and different ways of saying “No” to get the other side to counter before you increase your offer. 5. When calculating the final amount, use precise, n

Enlarge the place of your tent,

and let the curtains of your habitations be stretched out;

do not hold back; lengthen your cords

and strengthen your stakes.

For you will spread abroad to the right and to the left,

and your offspring will possess the nations

and will people the desolate cities.

flushing out the Black Swans—and exploiting them. Remember, your counterpart might not even know how important the information is, or even that they shouldn’t reveal it. So keep pushing, probing, and gathering information.

Carey argued, Christians must expect great things — and not only must we expect them; we must attempt them. No matter how small the beginning, no matter how complicated the task, in the power of the Spirit, under the authority of the risen Christ, we can have absolute confidence in the success of our mission. In commissioning his church, Jesus had

In other words, the key to the leader's public usefulness is his inner, unseen life. Character is what we are when no one is looking. The leader is leading all the time and, for the most part, unconsciously. Your holiness matters greatly to those you have been entrusted to lead.

If the need for holiness is one challenge I shall take from this book,

idea. It is very likely that one channel is optimal. Most businesses actually get zero distribution channels to work. Poor distribution—not product—is the number one cause of failure. If you can get even a single distribution channel to work, you have great business. If you try for several but don’t nail one, you’re finished. So it’s worth thinking