David Horne

you’re ever stuck, find your own “in case of emergency” questions. Here are some examples: Listening to you, I can see you work hard. I have to pause and ask: what’s your motivation? Before we continue, I want to check in: how is this interview going for you? I hate to switch gears, but with so little time together, I have to ask you about … And if

Talking about emotions won’t compel a reader to feel those emotions. “He felt sad” won ‘t make a reader feel sad. Instead, the reader must be made to feel the situations in the story, to experience what the characters experience, and as a result, just as a sequence creates emotion in the characters, it will also do the same in the reader. This is a

7-38-55 rule. That is, only 7 percent of a message is based on the words while 38 percent comes from the tone of voice and 55 percent from the speaker’s body language and face.

When you lead, your real job is to create more leaders, not more followers.

A man is the sum of his parts and his character the sum of the traits that compose it.

there are a few that you will find that you will use in the beginning of nearly every negotiation. “What is the biggest challenge you face?” is one of those questions. It just gets the other side to teach you something about themselves, which is critical to any negotiation because all negotiation is an information-gathering process. Here are some

“Let’s put price off to the side for a moment and talk about what would make this a good deal.”