David Horne
@davidhorne
Lifelong apprentice.
David Horne
davidhorne.me
Small steps matter. Your ability to be at your best is linked to how strong you are when you’re weak. Being stronger, or sucking less, in critical moments can be transformational over time.
Jared Tendler • Suck Less
To be precise, according to our research, any customer service interaction is four times more likely to drive disloyalty than to drive loyalty (see figure 1.5).
Matthew Dixon, Nick Toman, Rick DeLisi • The Effortless Experience
What we remove is as important as what we add. It isn't just the ideas that get the work done.
Abby Covert • How to Make Sense of Any Mess: Information Architecture for Everybody
What comes into our minds when we think about God is the most important thing about us.
A. W. Tozer • Essential Tozer Collection
Parents, we need to be their greatest supportive coach. It is our job to be the coach that we always wanted. Our actions shape their beliefs. We are the greatest influence on our children’s lives and in their development, stability, attitudes, likes, and dislikes. Children watch everything we do and learn by modeling behaviors and beliefs about
... See moreDr. Rob Bell • Don’t “Should” on Your Kids
Not all synergies are born equal
Now a word on synergies.
Often the core of the rationale for a transaction.
The magic that creates the overlap in value between buyers and sellers. (There’s plenty more time for synergies as we go through this series)
Distinguish between hard synergies , and soft synergies .
Hard synergies ; synergies that can be... See more
Now a word on synergies.
Often the core of the rationale for a transaction.
The magic that creates the overlap in value between buyers and sellers. (There’s plenty more time for synergies as we go through this series)
Distinguish between hard synergies , and soft synergies .
Hard synergies ; synergies that can be... See more
✋ Stop Using Discounted Cash Flows for Business Valuation
without tons of thought: It seems like __________ is important. It seems you feel like my company is in a unique position to __________. It seems like you are worried that __________.