David Horne

Step 1: Kick off your Accusation Audit™ with a statement like this: I’m getting ready to ask you a question that’s going to make your day a lot harder. After you’ve made your statement, use Dynamic Silence™ to make sure your words land. In most cases, the clerk will flinch or blink and look up to the side before telling you to go on.

Step 2:

Enlarge the place of your tent,

and let the curtains of your habitations be stretched out;

do not hold back; lengthen your cords

and strengthen your stakes.

For you will spread abroad to the right and to the left,

and your offspring will possess the nations

and will people the desolate cities.

In the simplest terms, it’s easier to do nothing than it is to do something. And we as individuals always seek the path of least resistance. Our mind wants us to do the least possible work in order to achieve the greatest possible outcome.

Here it is by steps: 1. A “No”-oriented email question to reinitiate contact: “Have you given up on settling this amicably?” 2. A statement that leaves only the answer of “That’s right” to form a dynamic of agreement: “It seems that you feel my bill is not justified.”

In contemporary society, our adversary majors in three things: noise, hurry, and crowds.

~Richard Foster

“Fear God and keep his commandments, for this is the whole duty of man” (Eccles. 12:13).