Co-Founder & CEO of Teleport. Writer of Goodwill Hunting, a newsletter hunting the best pre-loved fashion finds, insights, and jobs. 11+ years of buying no new clothes.
1⃣ "Users love you."
This shines through via retention. What type of retention and what "great" looks like differs by biz model.
For social I look at bounded daily (ex. d30), while for subscription I look at m13 renewal. Data on this for marketplaces: https://t.co/rm8UalcVpe
Can you engineer serendipity?
In the “surface area of luck” theory, your chance of being lucky equals the actions you take towards your passion multiplied by the people you tell.
Luck =
(Passionate Doing) x (Effective Telling)
h/t @VirenOswall... See more
Human communication is based on the exchange of social signals that are essentially multimodal. If these signals deviated from expected patterns, this indicated problems in the communication. The pattern of deviation identified the type of problem suggesting how to repair it.
Writing books is largely a charitable act. Don’t write to make money. Write to get a message out. Seth Godin says “Publishing a book is really nothing but a socially acceptable opportunity to promote yourself and your ideas far and wide and often”.