Trust

a hard truth: you can't debate someone out of beliefs that weren't formed through logic. if their heart was closed before the conversation began, nothing that you say will open it.

« There’s too much focus on trust in leadership and not nearly enough investment in manager development. Managers are such a key trust layer in any organisation — they’re the bridge between company promises and the everyday reality of work. We need far more coaching, role clarity, communication, and accountability to nurture employee-employer trust... See more

About two years ago, I asked Edelman a question about their trust report. They’ve been publishing the trust barometer for 25 years. It’s world famous. Trust in leadership has been diminishing for decades. First, it was trust in government and religion. Now it’s corporate. The question I asked was « who do entrepreneurs trust? » The VP who publis... See more

“I trust nobody.” A few people have asked what I think of Trump’s remark. I wasn’t surprised. It’s much harder to give trust than to ask for it. That kind of statement isn’t a sign of strength. It’s control. It’s the belief that if you don’t trust anyone, no one can let you down, or threaten your power. But here’s the thing: Refusing to trust do... See more