Technology side effects

A decade ago, I was only a couple of years into my venture career. I believed that growth and progress were synonymous – in an industry where scale was the ultimate target, platforms that achieved it were glorified. A decade later, I have learned that success is more nuanced, and we have to take accountability for the outcomes we encourage. New dom... See more

Banks and other industries have “know your customer” rules so that they can’t do business with anonymous clients laundering money from criminal enterprises. Large social-media platforms should be required to do the same. That does not mean users would have to post under their real names; they could still use a pseudonym. It just means that before a... See more