Tech

people who use social media frequently perceive significantly more political disagreement in their daily lives than those who do not.

The story of Section 230 in the United States—and around the world, as other countries followed America’s lead in giving free rein to these American companies—is stunningly simple. Technology platforms had been given the freedom to sell the first consumer product ever that was absolutely immune from age-old common-law or modern regulatory oversight

In retrospect we should not be surprised that an industry excluded from basic liability and told it would not be held accountable grew up to be irresponsible and unaccountable.

The growth in extremism and terrorism is the flip side of ICT (information and communications technology) development. This is the other price that humankind pays for successful Silicon Valley startups.

There is no teleological arc for digital platforms; they don’t move in one direction toward perfection, the way hard drives have been able to store more and more data over time. Instead, it is cyclical, swinging between different strategies of centralization and decentralization like a pendulum.

The expansion of our technological reach is not increasing our self-efficacy, but undermining it.

Discursive rationality is today under threat from affective communication. We allow ourselves to be easily affected by fast sequences of information. It is quicker to appeal to affect than to rationality. In affective communication, it is not the better argument but the most exciting information that prevails. Fake news is more interesting than fac

people keep coming back to social media because they help us do something that makes us distinctively human: create, revise, and maintain our identities to gain social status. Social media allow people to present different versions of themselves, monitor how others react to those versions, and revise their identities with unprecedented speed and ef

The platforms’ business model is dependent on the volume and velocity of the inflammatory content being offered. It is not a side issue. It is the driving metric. The more engaging the content, the more eyeballs. The more eyeballs, the more advertising revenue.