System Change
Adam Zeiner and
System Change
Adam Zeiner and
Marshall Ganz
PLACES TO INTERVENE IN A SYSTEM
(in increasing order of effectiveness)

the great thing about living in a world of dying systems is that you are uniquely well-positioned to replace suboptimal systems with something superior. New growth takes root best in the decay of its predecessors. For most of the past, if you wanted to create a better future, you had to rally the troops and take someone else’s land or destroy
... See moreIf you didn’t want to look closely at your own organizational practices, if you felt uncomfortable about what younger works were agitating for, if you feared changed or anything that usurped your understanding of “how business is done” — Quiet Quitting was the easy answer.
The systems analysis community has a lot of lore about leverage points. Those of us who were trained by the great Jay Forrester at MIT have all absorbed one of his favorite stories. “People know intuitively where leverage points are,” he says. “Time after time I’ve done an analysis of a company, and I’ve figured out a leverage point — in inventory
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