System Change

“Quiet Quitting” articles allowed readers to access a convenient cause (damn lazy Gen-Zers) for a pretty existential problem (work sucks). It’s also, conveniently, a way of blaming workers for systemic ills. “Quiet Hiring” deflects from organizational norms that call for eking out as much productivity (at the lowest cost) from each employee in the

Burnout, then, is an outcome of an interaction between burnout producing environmental factors and individually susceptible workers.

PLACES TO INTERVENE IN A SYSTEM

(in increasing order of effectiveness)

12. Constants, parameters, numbers (such as subsidies, taxes, standards).


13. The sizes of buffers and other stabilizing stocks, relative to their flows.


14. The structure of material stocks and flows (such as transport networks, population age structures).


15. The lengths of delays, relative to the

The systems analysis community has a lot of lore about leverage points. Those of us who were trained by the great Jay Forrester at MIT have all absorbed one of his favorite stories. “People know intuitively where leverage points are,” he says. “Time after time I’ve done an analysis of a company, and I’ve figured out a leverage point — in inventory

Exploring where impediments are hard, where they are soft and when they can be ignored is powerful.

the great thing about living in a world of dying systems is that you are uniquely well-positioned to replace suboptimal systems with something superior. New growth takes root best in the decay of its predecessors. For most of the past, if you wanted to create a better future, you had to rally the troops and take someone else’s land or destroy