System Change

What we need are visions of the future of technology that are values-driven, but we don’t need just design fictions. We need business model fictions, engineering feasibility study fictions, interop protocol specification fictions, investment return fictions.

“leverage points.” These are places within a complex system (a corporation, an economy, a living body, a city, an ecosystem) where a small shift in one thing can produce big changes in everything.

To make diagnosis something ‘empowering’, the first step is to completely break it apart and acknowledge all of its potential different and conflicting functions. Diagnosis can give you access to community, or cut you off from community. It can give you access to benefits, or it can bar you from income through employment. It could get you your

There exists in such a case a certain institution or law; let us say, for the sake of simplicity, a fence or gate erected across a road. The more modern type of reformer goes gaily up to it and says, “I don’t see the use

Counterintuitive. That’s Forrester’s word to describe complex systems. Leverage points are not intuitive. Or if they are, we intuitively use them backward, systematically worsening whatever problems we are trying to solve

It’s also something that I encourage people to investigate with their own practices. There’s so much that you can do beyond just making your thing. You can also work on the whole system of getting that thing and others like it out into the world. There’s a lot of room for expansion and creativity there. I think the coolest projects look at the