System Change

The systems analysis community has a lot of lore about leverage points. Those of us who were trained by the great Jay Forrester at MIT have all absorbed one of his favorite stories. “People know intuitively where leverage points are,” he says. “Time after time I’ve done an analysis of a company, and I’ve figured out a leverage point — in inventory

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I have heard John McKnight say that advisory groups speak quietly to power, protestors scream at power, and neither chooses to reclaim or produce power. The real problem with rebellion is that it is such fun. It avoids taking responsibility, operates on the high ground, is fueled by righteousness, gives legitimacy to blame, and is a delightful

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In the United Nations’ IPCC most recent climate change mitigation report, the word “lifestyle” appears 193 times. The authors write, “The acceptability of collective social change over a longer term towards less resource intensive lifestyles, however, depends on the social mandate for change. This mandate can be built through public participation,

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PLACES TO INTERVENE IN A SYSTEM

(in increasing order of effectiveness)

9. Constants, parameters, numbers (subsidies, taxes, standards).


10. Regulating negative feedback loops.


11. Driving positive feedback loops.


12. Material flows and nodes of material intersection.


13. Information flows.


14. The rules of the system (incentives, punishments, constraints).


15. The distribution of

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When we seek to intervene in any system created by someone, it’s not enough to view their decisions and choices simply as the consequences of first-order thinking because we can inadvertently create serious problems. Before changing anything, we should wonder whether they were using second-order thinking. Their reasons for making certain choices... See more

social change always begins with people who have “both a critical eye and a hopeful heart.”