Pessimists see problems. They worry about what could go wrong in the future. Optimists see possibilities. They focus on what could go right in the future. Proactive people turn problems into possibilities. They give us reasons to be optimistic about the future.
the world becomes a lot easier to love when you go through it with the belief that everyone is usually doing their best, and is probably frustrated with their own shortcomings even more than you might be frustrated with them.
when someone disappoints or angers you, remember: