resistance to change
People don’t want to be strong-armed. They don’t want to be forced to change.
You don’t want to persuade them from a posture of desperation. You want to present facts and observations, and in doing so, help them see the cost of continuing down the path they're on.
Wes Kao's Newsletter • The OARB Framework: Why Appealing to Self-Interest Is Better for Everyone
Ideas related to this collection