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Visa’s founding CEO Dee Hock had a realization. He saw clearly that it was “beyond the power of reason to design an organization” capable of coordinating a global network of financial transactions of the sort that had started to develop.7 Yet, he also knew that nature regularly achieves just that. Why, he wondered, couldn’t “a human organization
... See morePeter M. Senge • The Fifth Discipline
50 Ways To Fuel A Conversation
1. Be the first to say hello.
2 Introduce yourself to others.
3. Take risks and anticipate success.
4. Remember your sense of humor.
5. Practice different ways of starting a conversation
6. Make an extra effort to remember people’s names.
7. Ask a person’s name if you’ve forgotten it.
8. Show curiosity and sincere interest... See more
1. Be the first to say hello.
2 Introduce yourself to others.
3. Take risks and anticipate success.
4. Remember your sense of humor.
5. Practice different ways of starting a conversation
6. Make an extra effort to remember people’s names.
7. Ask a person’s name if you’ve forgotten it.
8. Show curiosity and sincere interest... See more
Debrah Fine • 50 Ways to Fuel a Conversation
Lord, I confess I want the clarity of catastrophe but not the catastrophe.
Like everyone else, I want a storm I can dance in.
I want an excuse to change my life.
Like everyone else, I want a storm I can dance in.
I want an excuse to change my life.
Poem: Catastrophe Is Next to Godliness
One of the most intelligent case studies in design is the Chinese tea cup. They’re made without handles simply because if it’s too hot to touch, it’s too hot to drink.
Humans naturally want to add more. Add a cardboard sleeve, add a warning on the outside of the cup, add a handle. The result of all these things never cools down the actual contents.
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