Rage against the machine

For instance: in our society, there seems a general rule that, the more obviously one’s work benefits other people, the less one is likely to be paid for it. Again, an objective measure is hard to find, but one easy way to get a sense is to ask: what would happen were this entire class of people to simply disappear? Say what you like about nurses, ... See more

We hate other people when latency becomes intolerable. As soon as a task is about speed, other humans feel like an irritating inconvenience. The Uber driver’s small talk annoys us. We wish we were in a Waymo. The cashier’s tip screen feels like a micro-ransom when all we want is a bottle of water. Elevator operators, switchboard attendants, bank te... See more