problem solving

one of my favorite rory sutherland anecdotes is about how people complained that an elevator took too long to arrive. it would cost ~ a million dollars to make the elevators 5% faster. they solved the problem for ~$100 by adding mirrors so people groomed themselves while waiting

I’ve read thousands of books. In 2010, I picked one up that would change my life. The book: *Fooled by Randomness* by Nassim Nicholas Taleb (@nntaleb) Over a decade later, the 5 lessons that have stayed with me:

3/ One thing I do -- aside from Asking Questions as a Service, which on a good, charitable day is like collaborating with your own Columbo -- is Analogies as a Service. Analogies often get discounted because they're not Real Work. I'm going to persuade you they are.