Personal mastery

the coping mechanisms used by Pixar and Disney Animation’s directors, producers, and writers draw heavily on visualization. By imagining their problems as familiar pictures, they are able to keep their wits about them when the pressures of not knowing shake their confidence.

A great insight by Lisa Feldman Barrett: When someone expresses anxiety, the first thing you should do is ask: do you want empathy or do you want a solution?

“What comes first, the compass or the clock? Before one can truly manage time (the clock), it is important to know where you are going, what your priorities and goals are, in which direction you are headed (the compass). Where you are headed is more important than how fast you are going. Rather than always focusing on what’s urgent, learn to focus

young workers who regularly quit their jobs and ended up better for it. “People who switch jobs more frequently early in their careers tend to have higher wages and incomes in their prime-working years,” one of the co-authors, the economics professor Henry Siu, told me. “Job-hopping is actually correlated with higher incomes, because people have fo

Vocabulary gets in the way sometimes. Design is not just a profession. A customer is not only a person who buys something. A product is not just a physical object or software that you sell.

One man calls another a fool, and at this the other stands up and clenches his fist and lands a blow on his nose. Look at the power of the word! There is a woman weeping and miserable; another woman comes along and speaks

to her a few gentle words, the doubled up frame of the weeping woman becomes straightened at once, her sorrow is gone and she alr

One client said his top two processes reminded him of a hammock: with these routines in place, he could be at ease, knowing not only what was ahead, but how he was going to tackle the many tasks of the day.

but we have at least a shot at getting what we strive, work, and fight for. Pick a field where you have a realistic chance of rising, and turn your less realistic passions—such as playing basketball, sailing, performing music, or painting—into hobbies for your free time.