People

Some questions that I’ve found to be very effective in one-on-ones: If we could improve in any way, how would we do it? What’s the number-one problem with our organization? Why? What’s not fun about working here? Who is really kicking ass in the company? Whom do you admire? If you were me, what changes would you make? What don’t you like about the

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I know that the people who will make you feel warm and fuzzy when you’re sad, and the people who will give you brutally honest feedback, are usually different people. Ideally you want to have relationships with both kinds, and reward them for their strengths, rather than getting mad at them for failing to do what they’re bad at.

People don't want you to be perfect. What they want is to feel connected with you.