Role of Frontline Staff in Organizational Change Management
Kennington, B. (2020). Managing the Affective Responses of Employees during Organizational Change in Higher Education (Order No. 28023105). Available from ProQuest Central; ProQuest Dissertations & Theses A&I; ProQuest Dissertations & Theses Global; ProQuest One Academic. (2434725186). https://www.proquest.com/dissertations-theses/managing-affectiv
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“evidence that organizational change must be supported by top leadership but executed by professionals closest to the issue”
Research consistently shows that successful organizational change requires strong top leadership support to provide vision, resources, and communication, while the most effective
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Errida A, Lotfi B. The determinants of organizational change management success: Literature review and case study. International Journal of Engineering Business Management. 2021;13. doi:10.1177/18479790211016273
https://journals.sagepub.com/doi/full/10.1177/18479790211016273
Allan HT, Brearley S, Byng R, Christian S, Clayton J, Mackintosh M, Price L, Smith P, Ross F. People and teams matter in organizational change: professionals' and managers' experiences of changing governance and incentives in primary care. Health Serv Res. 2014 Feb;49(1):93-112. doi: 10.1111/1475-6773.12084. Epub 2013 Jul 5. PMID: 23829292; PMCID:
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