Zoom’s simplicity is a strength when it comes to the company’s ability to grow its network. When the product concept and value is simple to describe, it makes them easier to spread from user to user, much like the “meme” coined by noted biologist Richard Dawkins in one of my favorite books, The Selfish Gene. You can copy and paste a Zoom link—it’s ... See more
The best software businesses are networks. When every new user that joins makes the network more valuable for the other users, it leads to a sort of accelerating value and growth that is one of the most powerful forces in the world. Nobody can copy the value you provide, because the value isn’t derived from your functionality, it comes from your us... See more