Management & Leadership

According to Ken Chenault, the legendary former CEO of American Express and current chairman of venture firm General Catalyst, the job of a leader is to deliver on two sometimes conflicting mandates: creating hope, and defining reality.

One of the best and most challenging lists I've seen of unhealthy vs. healthy leadership. It's in the context of pastoral leadership, but applies to any organization.

Full text from Jack Dorsey to Block employees via Insider: I want us to build a culture of excellence. Excellence in service to our customers, excellence in our craft, excellence in our respective disciplines, and excellence to each other. We want to help everyone achieve… Show more