Here’s the other problem with Facebook and Twitter and even The New York Times. When you expose yourself to those things, especially in the constant way that people do now—older people as well as younger people—you are continuously bombarding yourself with a stream of other people’s thoughts. You are marinating yourself in the conventional wisdom.... See more
I’ve been thinking a lot about this idea of transitioning people from a “tasks to accomplish” mentality to a “having areas of responsibility” mentality.
I spoke to an ex Shopify employee today. He told me about what employees call a “Toby Tornado”. It made me appreciate Toby Lutke (CEO) even more.
It goes like this: Toby follows random Slack channels across the company. He would sometimes drop a message in one of them and tell everyone that the project they’re... See more
Instead of telling people what I think of a proposal, a product, a feature, whatever, I ask them instead what they think. Were they thrilled with it? Absolutely love it? Most of the time I would hear, “It's okay,” or “It's not bad.” They would surmise from my facial expression that this wasn't the answer I was looking for. Come back when you are... See more
The difference between Amazon, Netflix, Google, Facebook, and the legions of large but slowly dying companies is usually exactly that: product leadership.
A good change leader never thinks, “Why are these people acting so badly? They must be bad people.” A change leader thinks, “How can I set up a situation that brings out the good in these people?