Management & Leadership

Leading from good to great does not mean coming up with the answers and then motivating everyone to follow your messianic vision. It means having the humility to grasp the fact that you do not yet understand enough to have the answers and then to ask the questions that will lead to the best possible insights.

If someone matters to you, make sure they know it. And there is no better way to let them know they matter than with some sincere and unexpected gratitude.

Don’t wait for a scheduled review. Call them now. Tell them that they are amazing. Tell them you see them and that you value them. If you think they already know and you don’t need to tell them,... See more

Going back to Thich Nhat Hanh, I believe that writing is part of every design. If you can clearly define what you’re making and articulate its value, the steps to bring it out into the world will go much faster. It’s easy to put pixels together when you’ve already made decisions. And since we work across systems and borders, there’s no better way... See more

Strong leaders can convince people to make “irrational” bets with their own lives, persuade customers or clients to be early adopters, and can inspire people to do what they never realized they could achieve.

These are the people who defy the odds, master the intangibles, and use effort to bypass the naturally gifted.

In the end, talented teams with... See more