Management & Leadership
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Management & Leadership
One of the fundamental aspects of leadership, I realized more and more, is the ability to instill confidence in others when you yourself are feeling insecure.
Howard Schultz • Pour Your Heart Into It: How Starbucks Built a Company One Cup at a Time
Discussing Frank Slootman's "Amp It Up" leadership philosophy of boosting performance by increasing intensity and eliminating slack.
TRANSCRIPT
Considerable slack naturally exists in organizations to perform at much higher levels. I would argue what Frank is saying here could also be applied to individuals. The considerable slack naturally exists in individuals to perform at much higher levels.
Let me go back to this. The role of leadership is to convert that lingering potential into
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Don’t tell people how to do things, tell them what to do and let them surprise you with their results. It
