The 37signals Guide to Internal Communication
The how, where, why, and when we communicate. Long form asynchronous? Real-time chat? In-person? Video? Verbal? Written? Via email? In Basecamp? How do we keep everyone in the loop without everyone getting tangled in everyone else’s business? It’s all in... See more
Establish a shared foundation
Before you introduce a new room to the team’s architectural diagrams, you must make sure everyone had the same original plan in mind. It would not do for you to suggest let us add another floor but in your head, the original plan was a 2-story house and in your colleague’s mind, it was a... See more