“I actually stay in the details,” Chesky told me. “CEOs at S&P 500, Fortune 100 companies, I think most of them aren't really in the details of their product. At some point, these companies get so big, that it's pretty typical that you get a little detached, that it's someone else's job to listen to customers. But it's not your job. And I've always... See more
If someone matters to you, make sure they know it. And there is no better way to let them know they matter than with some sincere and unexpected gratitude.
Don’t wait for a scheduled review. Call them now. Tell them that they are amazing. Tell them you see them and that you value them. If you think they already know and you don’t need to tell them,... See more
Shreyas Doshi on Pre-Mortems, the LNO Framework, the Three Levels of Product Work, Why Most Execution Problems Are Strategy Problems, and ROI vs. Opportunity Cost Thinking