According to Ken Chenault, the legendary former CEO of American Express and current chairman of venture firm General Catalyst, the job of a leader is to deliver on two sometimes conflicting mandates: creating hope, and defining reality.
Establish a shared foundation
Before you introduce a new room to the team’s architectural diagrams, you must make sure everyone had the same original plan in mind. It would not do for you to suggest let us add another floor but in your head, the original plan was a 2-story house and in your colleague’s mind, it was a... See more
The Learning Leader Show With Ryan Hawk: 476: Kat Cole - Pragmatic Optimism, Reflection Questions, Humble Confidence, Building Trust, & The Hot Shot Rule