How we manage At our company, we strive to make every team member the best version of themselves. This is a very difficult thing to do, and so it's helpful to articulate how exactly we do it. Managing a person or a team is a very unnatural job. As an individual, your performance is typically mea...
Give direction. Describe the desired style in detail, or reference a relevant persona . Whether you’re briefing Claude or a junior designer, “match the energy of Apple’s product pages—minimal, confident, lots of whitespace” is a much better
14. If you win every debate, you’re probably accumulating silent resistance.
I’ve learned to be suspicious of my own certainty. When I “win” too easily, something is usually wrong. People stop fighting you not because you’ve convinced them, but because they’ve given up trying - and they’ll express that disagreement in execution, not meetings.
People who are good at solving poorly defined problems don't get the same kind of kudos. They don’t get any special titles or clubs. There is no test they can take that will spit out a big, honking number that will make everybody respect them.
And that’s a shame. My grandma does not know how to use the “input” button on her TV’s remote control, but... See more