Management & Leadership

One of the fundamental aspects of leadership, I realized more and more, is the ability to instill confidence in others when you yourself are feeling insecure.

New Peloton CEO emails employees February 8, 2022

Achieving strategic clarity is hard. It takes asking tough questions about tradeoffs, deep concentration to get to the very essence of the issues and real courage to cut off competing priorities. It is worth the effort because with real clarity, people, teams and organizations can fully mobilize, break through to the next level and achieve... See more

Instead of telling people what I think of a proposal, a product, a feature, whatever, I ask them instead what they think. Were they thrilled with it? Absolutely love it? Most of the time I would hear, “It's okay,” or “It's not bad.” They would surmise from my facial expression that this wasn't the answer I was looking for. Come back when you are... See more

Great framework to empower people. — Apprentice: learning how to do things — Qualified: doing things — Proven: doing things and making sure they are done well — Empowered: knowing what needs to be done