Management & Leadership
sari and
Management & Leadership
sari and

Howard Schultz • 9 highlights
amazon.com
3. The Invisible Sign: Everyone has an invisible sign hanging from their neck saying, “MAKE ME FEEL IMPORTANT!” Never forget this message when working with people.
4. Praise People to Success: Each of us craves recognition. Let people know you appreciate their performance, and they’ll respond by doing even better. Recognition is the most powerful of
... See more“It's so simple, yet makes such a difference. Pretend that every single person you meet has a sign around his or her neck that says, 'Make me feel important.'”
— Mary Kay Ash