A great quote from Ross Perot:
"I come from an environment where, if you see a snake, you kill it. At GM, if you see a snake, the first thing you do is go hire a consultant on snakes. Then you get a committee on snakes, and then you discuss it for a couple of years. The most likely course of action is -- nothing. You... See more
“I actually stay in the details,” Chesky told me. “CEOs at S&P 500, Fortune 100 companies, I think most of them aren't really in the details of their product. At some point, these companies get so big, that it's pretty typical that you get a little detached, that it's someone else's job to listen to customers. But it's not your job. And I've always... See more