Every clear directive you issue is a gift because it relievesyour staff of the stress of having to divine your goals. A cleardirective is an indication of trust: your way of saying "I havetaken the time and effort to figure out our goal. I nowacknowledge that you have the knowledge and resources to figureout the process."
In most companies, activity is driven by the org chart. That’s how decisions are made, communicated, and acted on. That’s why it’s hard to scale as a company grows. Deep org charts give structure to huge hierarchies of people, but they’re not great for executing on projects.
Leading from good to great does not mean coming up with the answers and then motivating everyone to follow your messianic vision. It means having the humility to grasp the fact that you do not yet understand enough to have the answers and then to ask the questions that will lead to the best possible insights.
One of the fundamental aspects of leadership, I realized more and more, is the ability to instill confidence in others when you yourself are feeling insecure.