Making Software
by Matt Mower · updated 15h ago
Making Software
by Matt Mower · updated 15h ago
Matt Mower added 3mo ago
Matt Mower added 3mo ago
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Matt Mower added 15h ago
Counter-arguments in favour of tiered support and how it can work at scale.
Matt Mower added 3mo ago
Matt Mower added 16h ago
Matt Mower added 3mo ago
“Queues are the root cause of economic waste in product development.” — Donald Reinertsen.
The closer you move to 100% capacity utilization, the larger your queues will grow which will dramatically increase variability of all of your work.
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