The reason I say, "Listen, man, you guys should be reading Estee Lauder's autobiography", is because it is my belief that if you were able to bring her back from the dead and let her start a company today, she'd be kicking most entrepreneurs ass, up and down the court, Edwin Land too. Edwin Land started working on what would become Polaroid when he... See more
There is a common issue of over-optimizing the metrics in business, which can damage the whole system.
Doing the wrong thing efficiently is actually worse than doing the right thing badly.
– Rory Sutherland