Leadership

A defining leadership skill in this work future is the ability to provide clear direction and clear communication to all team leaders.

Many companies are throwing AI and automation at broken processes. Gates warns: Fix your process first, then automate it. Otherwise you're just creating faster chaos.

“Teams need to be given clear and often ‘brutal’ priorities, with clear decision rights, and clear definitions of what is to be done that will travel effectively across asynchronous hours and time-autonomous conditions,” Miscovich said. “Leaders also need to model the time autonomy with boundary-respecting behavior, because the leadership... See more

Gates approaches big problems by asking two questions: "Who has dealt with this problem well?" and "What can we learn from them?"