Leadership

And yet, ironically, for most companies, it’s rarely the metric first discussed—if it’s discussed at all. However, to build a truly great and lasting company, it must rise to the top. And what’s that metric? The percentage of key seats on the bus filled with the right people for those seats. Stop and think: What percentage of your key seats do you

When operating at its best, the Cleveland Clinic turned this “get the right people” obsession into a reinforcing loop of momentum: Start with the right people operating in a collaborative culture that drives patient outcomes, which then feeds into attracting patients from around the world, which then generates reputation and resources to invest in

Some love to give speeches; others are nervous in front of a crowd. Some are charismatic; others are not. (Do not confuse leadership with charisma. Charisma does not equal leadership, and some of the most effective leaders have very little charisma.)