Ideas for work

During work, they sometimes have “deep work” or dark mode, where they snooze all notifications from the rest of the team and turn on a sunglasses emoji (😎) on all of their internal communications systems to tell the rest of the team not to disturb them.

The teams are currently structured by function (product, R&D, design, business, etc.), and different teams think about different layers of the company and stack. But all energy is directed toward improving the core product. We design objectives that translate to common top-level metrics and improve the user experience holistically. For example, all... See more

The best story of my own snacking behaviors comes from my time at Stripe. I was focused on revamping the engineering organization’s approach to operating reliable software, and decided that it might also make sense to start an internal book club.

The only metric that matters to me

At Basecamp we don't manage our products with numbers. No goals, no KPIs, OKRs, or WHATEVERs. We do keep a close eye on performance and speed numbers as they relate to infrastructure, serving up pages, and rendering screens, but that's the extent of our number gazing. We aren't flying blind — there are reports

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