Humans In The Loop

What else has been hidden by summary? What thoughts must we resist abridging? Those giant sequoias echo a reminder to ask ourselves, what are the unseen things today that could be growing?

“At the end of the day, organizations are human.”

Bryan Yuji Walker

Change Leadership Certificate Instructor & IDEO Partner

Model managers of tomorrow will need to learn the same things. They’ll need to know which AI models to use for which tasks. They’ll need to be able to quickly evaluate new models that they’ve never used before to determine if they’re good enough. They’ll need to know how to break up complex tasks between different models suited to each piece of... See more

Your personal experiences make up maybe 0.00000001% of what’s happened in the world but maybe 80% of how you think the world works.

Emotional labor is the opposite of the industrial economy’s task-based, measured output. Even if we don’t dig ditches, the offer for a certain kind of work was: Process this pile of papers and we don’t care whether you like (or pretend to like) your job. The labor is the easily measured stuff.

But AI and mechanization have turned this sort of task... See more

Interoception, described as the sixth sense, is our ability to sense and feel our internal landscape, including aspects like breath, tension, moods, and emotions. Similar to training your flavor palate as a chef, you can train your interoceptive palate to become more aware of internal sensations. By doing so, you increase your ability to notice... See more

Management systems have been designed to provide reliability and efficiency, not adaptability and agility. Many of the tools and practices of modern management are geared towards solving problems and eliminating deviations in processes, behaviors, and practices. Because of this framework, management training and leadership development is often... See more