Humane Tech

“You could say that it’s my responsibility” to exert self-control when it comes to digital usage, “but that’s not acknowledging that there’s a thousand people on the other side of the screen whose job is to break down whatever responsibility I can maintain.” — Tristan Harris

Business model shapes outcomes. In a subscription based model, you build tools people use and pay for. In an ad-based model, you build engagement hacks. As Tristan Harris put it: “we've moved away from having a tools-based technology environment to an addiction and manipulation based technology environment. That's what's changed.”