If I aired a highlight reel of your most selfish life moments and most shameful thoughts, you'd seem like an awful person. If I aired a reel of your best, kindest moments, you'd seem like a saint. But people aren't highlight reels, and the unedited cut is always a messy mix!
Most human behavior is strangely path-dependent. It’s significantly affected by strain and heuristics. By the way, if you sent that phone-only response out to my children’s generation, you’d get a 0% response rate because they really, really hate talking on the phone. What you do now is, for anyone under the age of... See more