conflicts
instead of seeing arguments as winner-take-all debates, approach them as collaborative learning experiences.
Big Think • 3 Brilliant Critical Thinking Tools Used by Daniel Dennett
The instinct to avoid conflict is an instinct that is natural and useful - if the tribe didn't like you, you wouldn't get food. However, conflict avoidance is also a form of dishonesty, the most common form in business. I'm talking about leaders who fail to create a team environment where conflict avoidance is mitigated. "This isn't working."
Linkedin • Conflict Avoidance is Dishonesty
I’ve watched too many leaders shield themselves from task conflict. As they gain power, they tune out boat-rockers and listen to bootlickers. They become politicians, surrounding themselves with agreeable yesmen and becoming more susceptible to seduction by sycophants. Research reveals that when their firms perform poorly, CEOs who indulge flattery
... See moreAdam Grant • Think Again: The Power of Knowing What You Don't Know
He said that in his eighty-five years, no one had pointed that out before, but yes, he genuinely enjoys discovering that he was wrong, because it means he is now less wrong than before.
Adam Grant • Think Again: The Power of Knowing What You Don't Know
I know that most people overrate the difficulty of hard conversations, and underrate how good it is to have them. Conflict avoidance slowly rots your whole life, and many people are about eight awkward discussions from a much-improved existence. In other words, go squash all of your beefs. This book is a decent start if you have no idea how to do... See more
Sasha Chapin • 50 Things I Know
the great benefit of using the conflict resolution diagram: finding win-win solutions.
Conflict Resolution Diagram
Disagreeable givers often make the best critics: their intent is to elevate the work, not feed their own egos. They don’t criticize because they’re insecure; they challenge because they care. They dish out tough love.
Adam Grant • Think Again: The Power of Knowing What You Don't Know
disagreeable givers