Healthcare
- But the Cigna review system that blocked van Terheyden’s claim bypasses those steps. Medical directors do not see any patient records or put their medical judgment to use, said former company employees familiar with the system. Instead, a computer does the work. A Cigna algorithm flags mismatches between diagnoses and what the company considers acc... See more
from How Cigna Saves Millions by Having Its Doctors Reject Claims Without Reading Them by Patrick Rucker
Faith Hahn added 1y ago
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