Future of Trust

My job is helping people who are building the future understand the cultural and emotional systems shaping it and right now, the problem is we are still building for an economy of participation when we're entering an economy where participation itself has become the liability.

If you’re building anything that requires trust, participation, or voluntary engagement from real people, you need to decide if you’re extracting or building entry.

Ambient extraction is different. It’s a level of vulnerability and theft that registers more emotionally and psychically than it does economically, and that will tip the scales of culture and business.

And if you don’t feel it yet, you may be on the benefitting side of the asymmetry.