Future of Trust

With a few exceptions, by far the most important component of successful speech communities is that its moderators have faces . A core feature of bulletin boards, comment threads on blogs, and publications is that the boundaries of acceptable speech are enforced not by tech executives, the farcical Facebook Supreme Court,[xii] or distant buildings... See more

Without trust in the decision-maker, trust in the process breaks down, and the only important question becomes, “Who decides?”