Expertise

The only experts who still possess authority are blue collar ones. The public still wants to hire the best plumber or car mechanic or hair stylist, and will pay more if these workers have established a reputation for expertise. But the expertise of white collar professionals is derided at every turn

And that’s for comparatively structured questions, like “What is the optimal way to convert input X into output Y?” It’s even harder for uncertain jobs, like “What should input Y be?” Was the team that designed the “like” button more productive than the team that produced Slack’s “emoji react” feature? We can argue indefinitely. Maybe the “like” ti... See more