Friction
Considering friction
Friction
Considering friction
Named after the economist Charles Goodhart, the principle states, “When a measure becomes a target, it ceases to be a good measure.” Measurement is only useful when it guides you and adds context to a larger picture, not when it consumes you. Each number is simply one piece of feedback in the overall system.
The idea that eliminating friction can cause problems might sound unusual, as we’re used to thinking about more efficiency producing more effectiveness, but among engineers like me, this concept is commonly understood. Too little friction can lead to feedback loops that spiral out of control, as happens when a microphone gets too close to a speaker
... See moreBegin therefore with little things. Is a little oil spilled or a little wine stolen? Say to yourself, “This is the price paid for peace and tranquillity; and nothing is to be had for nothing.”