For Susan Mossman Taylor Forever Ago

Create engagement. As your community grows, members should create engagement among themselves, but you can always create points of engagement to help encourage it, especially in the early days.

The metrics don’t excite me. I don’t want ‘followers’ — which I often associate with ‘lurkers’. I much prefer readers, connections and engaged subscribers to my work. I know people with 1 million+ Instagram followers and I believe them when they tell me it doesn’t feel as good as you’d think. It’s a very shallow interaction, it doesn’t do much for ... See more

I think that one of the things, again, my son has been such a blessing to me over the past couple of years because I think that is an example of I almost missed him. I was so focused on solving him and preparing the path for him with his ADHD and his challenges there that I was exerting my efficacy on his life, and I almost didn’t know him. And he’... See more

One of the best ways to grow community engagement is to ask for feedback, take it seriously, and act upon it with excitement. The feedback loops and demonstration of it do wonders for investment from members. TLDR: If you truly give a damn, they will too

One way to dramatically improve the lives of people with disabilities is by understanding time in a way that considers how people with disabilities experience barriers — something known as “crip time.”