Instead of asking: "Do you have any questions?", ask "What questions do you have?"
The first almost always results in silence, while the second helps people feel comfortable asking questions.
In good hands
There is a feeling I search for: being in good hands. It is the feeling I look to give and the feeling I look to receive.
I know I am in good hands when I sense a cohesive point of view expressed with attention to detail.
I can feel it almost... See more
@stephsmithio A few that I like:
What’s something people wouldn’t know about you by looking at you?
What’s one proud moment from your life?
What’s bringing you joy recently?
What’s a product you bought recently that you absolutely... See more
A thread on when empathy is not the right response--
Your community needs sheepdogs
Sheepdogs are people who can set boundaries to protect the sheep from the wolves