Engineering Management
Tom So and
Named after the economist Charles Goodhart, the principle states, “When a measure becomes a target, it ceases to be a good measure.” Measurement is only useful when it guides you and adds context to a larger picture, not when it consumes you. Each number is simply one piece of feedback in the overall system.
“Such a good morning’s writing I’d planned, and wasted the cream of my brain on the telephone,” the author Virginia Woolf wrote in her diary in 1920.
from Private Equity by Carrie Sun
“The role of top management is to give employees a sense of crisis as well as a lofty ideal” (Nonaka, 1985, p. 142). This intentional chaos, which is referred to as “creative chaos,” increases tension within the organization and focuses the attention of organizational members on defining the problem and resolving the crisis situation.
