Emotions @ Work

The coping strategies that you adopt will determine how well you handle the stressor.

According to Lazarus and Folkman, there are two aspects to managing a stressful situation:

• Problem-based coping: the practical steps that you take to manage the problem.


• Emotion-based coping: how you manage your emotions when you become stressed.

"Psychological stress, therefore, is a relationship between the person and the environment that is appraised by the person as taxing or exceeding his or her resources and endangering his or her well-being." — Richard Lazarus, Susan Folkman (Stress, Appraisal, and Coping, 1984)

Indeed, the literature on love and happiness at work is remarkable for its insistence on the identity of interests that will be generated, that both employers and employees will profit equally from its recipes for emotional reform and affective discipline. In what is perhaps a way to make good on the claim about mutual advantage, the health benefit... See more

Using empowerment theory, we depart from this consensus to focus on the moderating role that social structural empowerment can have on the empowering leadership-psychological empowerment relationship. We propose that empowering leadership and social structural empowerment interact to affect employee psychological empowerment, such that lower (vs. h... See more

To be competitive in this job market and to hold on to, let alone advance within, whatever job we might manage to land, we will need to adapt, in some way and to some degree, to the workplace-feeling rules and affective expectations that are increasingly being imposed up and down the labor hierarchy. Whether that means an employee will be required ... See more