Delivering Feedback
sari and
Delivering Feedback
sari and
an excellent framework/ritual for product leaders when delivering feedback, via Dharmesh Shah (hubspot CEO).
“People listen better if they feel that you have understood them. They tend to think that those who understand them are intelligent and sympathetic people whose own opinions may be worth listening to. So if you want the other side to appreciate your interests, begin by demonstrating that you appreciate theirs.”
― Roger Fisher, Getting to Yes: Negot
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