Conversations
The art and science of having effective, joyful conversations
sari and
Conversations
I once hated meaningless conversation.
I avoided them and judged those who put had them.
Then I realized I was avoiding something, so I sought these conversations out and felt everything that happened in me during them.
It got awkward. Soon I was crying... See more
Joe Hudsonx.com
Difficult Conversations: how to have them
docs.google.com
Instead of asking: "Do you have any questions?", ask "What questions do you have?"
The first almost always results in silence, while the second helps people feel comfortable asking questions.
alex and
When delivering tough feedback, use this framework:
Start directly: “I want to chat with you about [specific issue]”
Share observations: “What I’m hearing/seeing is [specific examples]”
Connect to impact: “We both know that to be successful here...”
Focus on future: “Let’s discuss how we can improve this going forward”
If someone gets defensive during... See more
Start directly: “I want to chat with you about [specific issue]”
Share observations: “What I’m hearing/seeing is [specific examples]”
Connect to impact: “We both know that to be successful here...”
Focus on future: “Let’s discuss how we can improve this going forward”
If someone gets defensive during... See more
I want more of this tone on social media:
“As always, I welcome your input, critiques and rebuttal.
What did I get wrong?”
sari and
19 Things You Can Say to People in 10 Seconds That Sometimes Produce Insanely Outsized Effects
1. Yeah, someone *should* do that. Why not you?
2. Is there something you could do about that problem in the next five minutes?
3. That's a great thought - have you written it up somewhere? I'd be excited to share it if so.
4. Should you write a blog or
... See more