in every meeting, conversation, or encounter, you have the opportunity to make someone feel BIG or small. choose BIG. the best way to make people like you is to make people like themselves.
Roughly match the tempo, volume, and style of others
One thing I’ve learned to do intuitively is match the tempo of someone I’m talking to—I can’t do it perfectly, but I try. If they’re quiet, meek, and deliberate, I refrain from overpowering them. If they’re fast and snappy and loud, I try to keep up. This is pretty crucial. If you stomp all over s... See more