Want to get someone's help?
If you don't know them well, vague asks like these are doomed to fail:
1. Will you chat with me about my career?
2. Will you be my mentor?
3. Will you give me advice on how to improve my work?
Instead,... See more
A fantastic insight by Lisa Feldman Barrett: When someone expresses anxiety, the first thing you should do is ask: do you want empathy or do you want a solution?
Will 100% use this phrase going forward.
Going from being a good listener to a great listener
The Persuasion Paradox
Have you noticed that the most argumentative people rarely persuade anyone?
The most persuasive people don’t argue—they observe, listen, and ask questions.
Argue less, persuade more.
Persuasion is an art that... See more