Conversations
The art and science of having effective, joyful conversations
sari and
Conversations
Roughly match the tempo, volume, and style of others
One thing I’ve learned to do intuitively is match the tempo of someone I’m talking to—I can’t do it perfectly, but I try. If they’re quiet, meek, and deliberate, I refrain from overpowering them. If they’re fast and snappy and loud, I try to keep up. This is pretty crucial. If you stomp all over... See more
One thing I’ve learned to do intuitively is match the tempo of someone I’m talking to—I can’t do it perfectly, but I try. If they’re quiet, meek, and deliberate, I refrain from overpowering them. If they’re fast and snappy and loud, I try to keep up. This is pretty crucial. If you stomp all over... See more
from Sasha Chapin
sari and
Making Normal Conversations Better - by Sasha Chapin Making Normal Conversations Better
Sasha Chapinsashachapin.substack.com
Stuart Evans and
When delivering tough feedback, use this framework:
Start directly: “I want to chat with you about [specific issue]”
Share observations: “What I’m hearing/seeing is [specific examples]”
Connect to impact: “We both know that to be successful here...”
Focus on future: “Let’s discuss how we can improve this going forward”
If someone gets defensive during... See more
Start directly: “I want to chat with you about [specific issue]”
Share observations: “What I’m hearing/seeing is [specific examples]”
Connect to impact: “We both know that to be successful here...”
Focus on future: “Let’s discuss how we can improve this going forward”
If someone gets defensive during... See more
@stephsmithio A few that I like:
What’s something people wouldn’t know about you by looking at you?
What’s one proud moment from your life?
What’s bringing you joy recently?
What’s a product you bought recently that you absolutely... See more
David Spinksx.com
