Conversations
The art and science of having effective, joyful conversations
sari and
Conversations
It's Not All About "Me": The Top Ten Techniques for Building Quick Rapport with Anyone
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amazon.com
poeple will forget what you said, but they will not forget how you you made them feel
When delivering tough feedback, use this framework:
Start directly: “I want to chat with you about [specific issue]”
Share observations: “What I’m hearing/seeing is [specific examples]”
Connect to impact: “We both know that to be successful here...”
Focus on future: “Let’s discuss how we can improve this going forward”
If someone gets defensive during... See more
Start directly: “I want to chat with you about [specific issue]”
Share observations: “What I’m hearing/seeing is [specific examples]”
Connect to impact: “We both know that to be successful here...”
Focus on future: “Let’s discuss how we can improve this going forward”
If someone gets defensive during... See more
Good conversations have lots of doorknobs Good conversations have lots of doorknobs
Adam Mastroianniexperimental-history.com
phoebe and
19 Things You Can Say to People in 10 Seconds That Sometimes Produce Insanely Outsized Effects
1. Yeah, someone *should* do that. Why not you?
2. Is there something you could do about that problem in the next five minutes?
3. That's a great thought - have you written it up somewhere? I'd be excited to share it if so.
4. Should you write a blog or
... See more@stephsmithio A few that I like:
What’s something people wouldn’t know about you by looking at you?
What’s one proud moment from your life?
What’s bringing you joy recently?
What’s a product you bought recently that you absolutely... See more
David Spinksx.com