Content Moderation
thoughts on online content moderation, free speech, and related topics.
sari and
Content Moderation
Regulate the Web: Free expression, harmful speech, and the Future of the Internet
docs.google.com
Current social networks don't have great tools for dispute resolution. They're a combination of anarchy (people yelling) and tyranny (arbitrary deplatforming).
An alternative approach is a global moderator hierarchy. In the event of dispute, the lowest common ancestor mediates.
Over the past decade, the social networks broke their promise to content creators.
The backlash has just begun.
New @ScreenshotEssay: The Algorithmic Feed, Content Creators, and Broken Promises
To account for the gaps in these solutions, many social computing systems use multiple tiers: Tier 1 is often algorithmic moderation for the most easy-to-catch problems. Tier 2 is human moderation, either paid (like Facebook) or community (like Reddit), depending on the platform.
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