Consumer AI

“No more UI: once superintelligence arrives in 2030, there will be no UI design, since users will be using their agents instead of interacting directly with websites or traditional software.” — Jakob Nielsen

When it comes to consumer products like social media, the dirty little secret is that we login more frequently AFTER we post content, so we can see who liked our content. In other words, we think we use Instagram to see what other people post, but the unsaid reason we engage is our own ego.

Training a model like GPT-3 reportedly costs over $4 million in computational resources alone. The process requires thousands of specialized processors running continuously for months, consuming enough electricity to power hundreds of homes for a year. These models train on datasets containing hundreds of billions of words, essentially reading more... See more

In the AX era, the focus of design is no longer on creating static flows for the user to follow, but on designing the agent’s goals, capabilities, and personality to act on the user’s behalf.

The experience becomes “liquid,” shaped in real time by the interaction between user, agent, and the digital service ecosystem.