conferencing

Co-Create Financial Planning Services for an Aging Population: Designers' Perspectives

Design considerations for creating financial planning toolkits and services for an aging population, based on co-creation workshops with designers from various disciplines.

by Maria Yang

The Science of Awe

The Science of Awe: This white paper explores the nature of awe, what elicits it, who is more prone to experiencing it, and the effects it has on individuals.

Design Artifacts and Gaming Transform Financial Planning Services

Designing financial planning services using tangible design artifacts and gaming frameworks to make them more inclusive and enjoyable.

by Sheng-Hung Lee

From Brainstorming to Bodystorming: Co-Creation Workshop Analysis Using Applied Video Ethnography

Exploring the use of applied video ethnography in a co-creation workshop to understand the design process and behaviors of participants in shaping a financial planning toolkit.

by Sheng-Hung Lee

WELLNESS SHOULD BE THE FOUNDATION OF ALL CUSTOMER EXPERIENCES

Exploring how retail can contribute to health and wellness, including design solutions, sensory experiences, and creating meaningful connections with customers.

by Robert Thiemann

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