Company Values

We are abnormally passionate about the subject space in which Hulu operates. To us, the intersection of technology and great content like Family Guy, Arrested Development, and 30 Rock is inherently fun. This is a fortuitous thing, given that we think it would be a shame not to enjoy the adventure immensely. If you’d see this as all just software co... See more

People at Stripe really care. The returns of care, like sweating the details, are un-quantifiable... the long-term aggregate returns of caring a lot is super high.

I think this is deeply embodied by a very large fraction of the first 100 people at Stripe but it became this thing with a tremendous amount of momentum and endurance. And people at Stri

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Every day I talk to smart young people who want to work in tech or become founders. And I ask them a simple and obvious question—one that should be instinctual to answer. Not about their revenue goals or their product or how they’re going to scale a team from 5 to 50. But a more essential question: What do you believe? Why will people follow you? I... See more

We ship to learn. We know that we will be wrong more often than we will be right. Because we care most about learning, we prioritize speed to execution.

Of course, we should also keep in mind "do not compete for the sake of competition". Sometimes, after a prolonged period of competition, the only goal becomes simply beating the competitor. For example, in the Microsoft-Google competition, Microsoft for a long time saw defeating Google as its goal, and invested heavily in search. It wasn't until a

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But the deal we already had in place was better for what our people prioritize: freedom over growth, sustainability over speed, life over work.

“If you want to get to the truth about what makes us different, it’s this: We are genuinely customer-centric, we are genuinely long-term oriented, and we genuinely like to invent. Most companies are not those things. They are focused on the competitor, rather than the customer. They prefer to be close followers rather than inventors, because it’s s... See more

Instagram's original product principles are beautiful in their simplicity: 1. Community first 2. Do the simple thing 3. Do fewer things better 4. Ride the wave