Community

When you have a densely connected network like that, not only are the friendships more rewarding, but everyone else also becomes more important to each other for mutual support, like Metcalfe’s Law. A densely layered quilt is much stronger than a seam sewn by a single string.

There are always going to be people who believe they don’t really need to depend on others, or want others to depend on them. And capitalism has produced more and more ways we can use money, rather than relationships, to solve our problems. It’s easier and easier to employ a courier, a therapist, a zero-hours contracted task-doer, rather than ask a... See more

A strong community turns casual users into devoted advocates. Create spaces where users can connect, share experiences, and help each other. This could be through online forums, local meetups, or virtual events.

Encourage user-generated content, celebrate community achievements, and facilitate peer-to-peer learning. The most successful communities

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Don’t work in community. Seriously. I never meant to become a community manager. Most of us didn’t. We fell into it sideways, like walking through the wrong door at a party and suddenly finding ourselves responsible for babysitting someone’s forgotten & drunk cousin.The job is a messy tapestry of contradictions. You'll build fences designed to be... See more