Community

Humans have always known we cannot survive alone, and that to protect ourselves, we need to persuade others to care about us. We cultivate trusting reciprocal pacts with other people – blood relatives, but also friends and neighbours - through which reassure ourselves we can both care and be cared for, if the necessity strikes. These ties can have... See more

The size of the effect is astounding. Cross-class friendships are a better predictor of upward mobility than school quality, job availability, community cohesion or family structure. If these results are true, then we have largely ignored a powerful way to help people realise the American dream.

I don’t think technology alone can fix that. It takes people who care about other people. Caring, I think, is the one thing that cannot be outsourced or automated. We can certainly create the illusion of care, and that illusion might be better than nothing for someone who has none, but ultimately I hope everyone gets access to people who care about

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There’s one other thing related to the questions of civic life and democracy that we have been talking about. If democracy is this challenge of people coming together to figure out the kind of shared lives they want to forge, then the behaviors that they use to negotiate difference are going to flow from the commitments they have to each other. So... See more

A strong community turns casual users into devoted advocates. Create spaces where users can connect, share experiences, and help each other. This could be through online forums, local meetups, or virtual events.

Encourage user-generated content, celebrate community achievements, and facilitate peer-to-peer learning. The most successful communities

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