communication is a superpower

Communication might not solve every disagreement, but silence always makes it worse. If I had my time again, I’d over-communicate, explain the context better, and work harder to build alignment early. It’s one of the most important lessons I took from the whole experience and would have made things a lot more enjoyable along the way.

The best we can do is offer our interlocutors all sorts of doorknobs––ornate French door handles, commercial-grade push bars, ADA-compliant auto-open buttons––and listen closely for any that they might give us in return. The best improvisers, like the best conversation partners, have very sharp hearing; they can echolocate a door slightly left... See more

Conversational affordances are things like digressions and confessions and bold claims that beg for a rejoinder. Talking to another person is like rock climbing, except you are my rock wall and I am yours. If you reach up, I can grab onto your hand, and we can both hoist ourselves skyward. Maybe that’s why a really good conversation feels a little... See more

refusing to take the spotlight in a conversation may seem generous, but in fact can burden the other person to keep the show going. (“What’s up?” is one of the most dreadful texts to get; it’s short for “Hello, I’d like you to entertain me now.”) And asking your partner question after question and resenting them when they don’t return the favor... See more

Givers think that conversations unfold as a series of invitations; takers think conversations unfold as a series of declarations. When giver meets giver or taker meets taker, all is well. When giver meets taker, however, giver gives, taker takes, and giver gets resentful (“Why won’t he ask me a single question?”) while taker has a lovely time (“She... See more