to communicate well
musings, examples, and insights on good communication
sari and
to communicate well
A phrase I heard recently and found useful: I agree with the idea, but I disagree with the tone.
Many ideas get dismissed because they are delivered in a cocky or hostile or dismissive tone—or because of who delivers them.
Separate substance from style.
The right person isn't someone who can read your mind. Get rid of your unrealistic expectations. Learn to communicate better, with calm and maturity, not defiance and anger.
Orange Book 🍊📖twitter.com
We often raise issues of justice and equity not to advance meaningful social causes but to generate positive attention for ourselves by denigrating others. Sometimes this involves piling on—joining a Greek chorus of reproachful replies without contributing anything new—or exaggerating one’s moral outrage for dramatic value. In doing so, we dilute the impact of critical ethical issues and foreclose the possibility of productive public discourse. The goal is not to understand but to win.
incredible article on communication in the design process