Very few issues worthy of debate are black and white. That’s why we need to grapple with the gray areas of life, of which there are many. It’s always tempting to reduce issues to binary choices between right and wrong, good and evil, beneficial and destructive. But it’s ultimately self-defeating; binary thinking discourages complex reasoning while... See more
The 37signals Guide to Internal Communication
The how, where, why, and when we communicate. Long form asynchronous? Real-time chat? In-person? Video? Verbal? Written? Via email? In Basecamp? How do we keep everyone in the loop without everyone getting tangled in everyone else’s business? It’s all in... See more
Some years back my wife and I got into the habit of asking each other
‘do you want comfort or solutions’ when the other was having a bad time. That one sentence can save us from an argument 9/10 times.