to communicate well
musings, examples, and insights on good communication
sari and
to communicate well
Offering undivided attention and curiosity not only lowers the temperature of a conversation but can change its outcome
Guy Itzchakov • Why Listening Well Can Make Disagreements Less Damaging
Calling forward is a model of communication that we coined several years ago that flips the idea of “calling out” and “calling in” on its head, turning it into something more effective for bringing people together and ending racism. While “calling out” or “calling in” is fighting against what someone did wrong, calling forward is an invitation to
... See moreTonie Marie Gordon • Calling People Forward Instead of Out: Ten Essential Steps
In 1990, a Stanford psychologist called Elizabeth Newton divided participants into two groups: Tappers and Listeners. The Tappers were asked to tap out a familiar tune (like Happy Birthday) on the table. The Listeners’ job was to guess the tune, based on the taps. As you’ll see if you try it, that’s hard. Out of 120 tapped renditions, Listeners... See more
research on intellectual humility has exploded in the past 10 years. Psychologists now have many different ways to assess intellectual humility. Social scientists know that possessing a high level of intellectual humility is associated with multiple positive outcomes, like having more empathy, more prosocial behavior, reduced susceptibility to... See more
Eranda Jayawickreme • Being humble about what you know is just one part of what makes you a good thinker
