to communicate well
musings, examples, and insights on good communication
sari and
to communicate well
sari and
Closed questions are also bad questions. Instead of surrendering power, the questioner is imposing a limit on how the question can be answered.


The difference between internal processors (people who organize their thoughts and then speak) and external processors (people who speak in order to think) probably accounts for a lot more misunderstanding than we acknowledge.
via Jordan Castro