to communicate well
musings, examples, and insights on good communication
sari and
to communicate well
It's Not All About "Me": The Top Ten Techniques for Building Quick Rapport with Anyone
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amazon.com
stumbled across in an Experimental History substack article
I have the secret to how to get the best help immediately from any customer service, like the phone company or the bank or anything. I have the best line, it always works. You want to know what it is? When I call, I say, “Hello. I am Hans Rosling and I have made a mistake.” People immediately want to help you when you put it this way. You get much... See more
Shanna Carpenter • Q&A with Hans Rosling (Part 2): How to change Fidel Castro’s mind … and everybody else’s | TED Blog
Closed questions are also bad questions. Instead of surrendering power, the questioner is imposing a limit on how the question can be answered.